Latest Techtelligence News

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Techtelligence's Tim Banting highlights how tech orchestration can create more flow and tackle CX's Frankenstack.

Service Management & Connectivity

Less Tech, More Flow: Why Orchestration Is the New CX Power Move

Cisco Modernizes its Customer-Focused Strategy in Quarterly Earnings Report

AI & Automation in CX

Cisco Outlines Strategy to Help Customers Struggling With AI Adoption

Tim Banting of Techtelligence highlights the CX Trends to Watch For.

Customer Analytics & Intelligence

Predictive, Personal, and Proven: CX Trends That Will Shape the Market

Feature image for an interview with Tim Banting, Head of Research at Techtelligence. This is a guide for tech buyers. AI in Customer Experience

Customer Analytics & Intelligence

The Hidden Weak Link in AI-Powered CX: Your Data Integration Problem

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